DELIVERY AND PAYMENT TERMS

STANDARD: B-MAIL SHIPPING

We will deliver your order by mail or courier directly to your delivery address and will charge a shipping fee of CHF 5.00 per order within Switzerland and the Principality of Liechtenstein. This includes the costs of postage and packaging. In the event that we are not able to supply all products at the same time we will pay the costs of additional delivery.

OPTIONAL: A-MAIL SHIPPING

We will deliver your order by mail or courier directly to your delivery address and will charge a shipping fee of CHF 9.00 per order within Switzerland and the Principality of Liechtenstein. This includes the costs of postage and packaging. In the event that we are not able to supply all products at the same time, we will pay the costs of additional delivery.

PAYMENT OPTIONS

Payments are taken securely via PayPal and the credit card options offered by PayPal. Please read PayPal’s terms and conditions of payment directly at www.paypal.com.

SHIPPING COSTS AND REPLACEMENTS

In the event that you receive a damaged or faulty product we will send you a replacement at your request. We will pay the postage costs for any returns. We reserve the right to deduct compensation for any damage or wear-and-tear from the refunded purchase price. We will also inspect the damaged product and reserve the right to object to your claim.

RETURNS AND REFUNDS

The items listed on www.vcosmetic.ch are not eligible for refunds and / or returns.

DELIVERY AND INVOICE ADDRESS

We will delivery your order to the delivery address specified by you. Where the delivery and the invoice address are not identical you may specify this during ordering or in your customer account.

RETENTION OF TITLE

Until full payment is received, the goods remain the property of VCOSMETIC GmbH. The place of jurisdiction is 8598 Bottighofen, Switzerland.

APPLICABLE LAW

The place of jurisdiction is 6331 Hünenberg, Switzerland.

Swiss law exclusively applies, to the complete exclusion of UN purchasing law (CISG).

April 2016

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Dr. Volker Wedler (plastic surgeon)
Dr. Antonia Regnier (dermatologist)

Good afternoon!


Do you have a question about skin problems or skin care or about plastic surgery topics?

Feel free to contact us!